VB Cosmetics Web Site Privacy Policy
VB Cosmetics is committed to respecting your privacy as a customer for our products or as a visitor to our Web site. The information you choose to share with us will be used only for purposes that will allow us to process your order efficiently, provide you with the best possible service and analyze data for future improvements to the VB Web site, products and services. We will never give nor sell your user information or email address to anyone without your consent.
How to contact us: Our postal address is
318 S. Bracken Lane, Chandler, AZ 85224
We can also be reached via e-mail at websales@vbcosmetics.com.
You can also reach us by telephone at (480)814-8300
or use our toll free number (866)398-9357 if you are calling outside of Arizona but within the contiguous USA.
Information we collect: For each visitor to our Web page, our Web server automatically recognizes only the consumer’s domain name, but not the e-mail address (where possible).
We collect aggregate information on what pages the consumer accesses or visits and information volunteered by the consumer, such as from surveys and/or site registration.
Credit card information is collected online for payment of product ordered. This information is collected by a third party service provider over a secure internet connection and is not stored on VB Cosmetics’ networks or Web servers.
Cookies: We use cookies to store visitors’ preferences, record session information such as what items consumers add to their shopping cart and record user-specific information on what pages a user accesses or visits.
How we use the information we collect: In addition to using the information to process orders efficiently, we use the information we collect to improve the content of our Web page, optimize the user friendliness of our Web site and our customer service and provide data for future improvements to the VB Web site, products and services. We may also use the information to send you notices about information that we feel could impact your relationship with us and our products.
From time to time, VB Cosmetics may utilize third parties under contract for order fulfillment, Web hosting and market analysis. Such third parties may be provided with access to personally identifiable information needed to perform their functions but may not use such information for any other purpose. These third parties will always be bound by a confidentiality agreement to treat this information in a manner consistent with our policies.
VB Cosmetics does not partner with or have special relationships with any ad server companies.
How to Opt-Out: If you provided us with your e-mail address and you do not want to receive e-mail from us in the future, please let us know by sending us an e-mail at the above address, writing to us at the above postal address or calling us at one of the numbers provided above.
If you supplied us with your postal address on-line, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at one of the numbers provided above, e-mailing us at the e-mail address above, or writing to us at the above postal address.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line. If you do not wish to receive such telephone calls, please let us know by sending us an e-mail at the above e-mail address, calling us at one of the numbers provided above, or writing to us at the above postal address.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above e-mail address, calling us at one of the numbers provided above, or writing to us at the above postal address.
Accuracy of Customer Information: We will do our best to maintain the accuracy of the information we have about you. You may access this information by e-mailing us at the above e-mail address or writing to us at the above postal address. You may correct any inaccuracy in this information by sending us the correct information via e-mail to the above e-mail address or a letter to the above postal address. When we receive the changes you requested, the information will be corrected immediately.
Security: When we transfer and receive certain types of sensitive information such as credit card information, financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site. We have appropriate security measures in place in our physical facilities to protect against loss, misuse or alteration of information that we have collected from you at our site.
Notification of Changes to the Privacy Policy: Changes or revisions to this privacy policy will be posted to the VB Cosmetics’ Web site. You have our assurance that we will not change this policy in a way that will significantly reduce the level of privacy our users expect. We encourage our users to return to the privacy policy periodically to review the policy and consider any changes.
Complaints or Comments: If you feel that this site is not following its stated information privacy policy, you may contact us at the above e-mail or postal address, or phone numbers, and/or state or local chapters of the Better Business Bureau.
Last revision: 1/10/07
